Skip to content

Tool

What kind of EdTech is this?

“EdTech” can mean a shop for recorded courses, a tutoring service or software that picks each learner's next exercise. These are different products, with different metrics and a different job for the PM. Answer a few questions about a product to see which kind it is.

What you get

  • Which of the five kinds of EdTech the product is closest to
  • What the product work looks like, and what a PM needs to be good at
  • What's still unclear, and questions to ask in an interview

12 questions at most · about 4 minutes

Background

01Why the difference matters

Selling education and building software that helps people learn are different product jobs.

Both get called EdTech. In the first, the hard problems are acquisition, packaging, pricing and conversion, and the software is the shop and the delivery channel. In the second, they're practice, feedback, difficulty and proof of progress. A PM who joins one expecting the other can spend a year wondering why their roadmap keeps losing.

EduCommerce asks
“How do we get someone to pay for learning?”
A learning product asks
“How can software help someone learn?”
02How the answers are read

The first thing the tool works out is who does the teaching: the material plus the learner's own effort, a person the company provides, or the software. Everything else, like what's sold, who makes it and whether a client runs it for its own people, is reported alongside rather than mixed in. That's how it tells a tutoring marketplace with an AI hint button from a product whose software actually teaches.

Three ways learning can happen

01

Material and the learner's own effort

Yes
Learners work through material on their own
No
Material isn't where learners spend their time
02

A teacher

Yes
A person the company provides does real teaching
No
Nobody teaches in this product
03

Practice in the product

Yes
The software gives tasks and checks the work
No
The software doesn't give and check practice

No scores, no averages

Nothing is scored or averaged. Each way of learning either shows up in your answers or it doesn't, and the result says which in words, not percentages.

Ticking more boxes never makes a product look more advanced. Something counts when your answers show it doing the work, not when the marketing says it does.

“I don't know” is a real answer. It only removes the conclusions that depended on it: not knowing who pays doesn't erase what you saw about how people learn. Every gap comes back as a question to ask.

03The five kinds

Three of them say who does the teaching. Learning Platform says something else: clients run their own courses in the software, which changes who you build for. Adaptive EdTech says the software adjusts practice to what each learner has mastered.

Five kinds, answering different questions

01

EduCommerce

Courses and materials people buy and work through on their own.

What's sold is the teaching itself: the course, the instructor, the curriculum. The software packages it, markets it, takes payment and delivers it, but learning doesn't happen in the software, and the experience is much the same for every learner.

That can be a great business and genuinely good education. The product work is mostly commerce and content.

Typical PM role: Growth and monetisation PM

02

Learning Service

Teachers or tutors do the teaching; the software organises it.

A person the company provides, matches or contracts does the teaching. The software handles materials, scheduling, payments and progress tracking. That's real product work, but it isn't where the teaching happens.

The hard problems are usually the capacity and quality of teachers' time, and the tools they work with, rather than learning algorithms.

Typical PM role: Service and operations PM

03

Learning Platform

Software that schools and employers use to run their own courses.

A school, university or employer puts its own courses, rules and groups into the software and runs them for its own people. The software does a lot, from structuring material to tracking progress and often assessing, but it follows a plan someone else wrote.

That changes who you build for. Admins and authors are your users as much as learners, the buyer is an institution, and you reach learners through someone else's relationship with them.

Typical PM role: Platform PM

04

Learning Product

Learners practise in the software, and it checks their work.

Practice and feedback happen inside the product: it gives tasks, checks the work and responds. Someone has to decide what a good exercise is, what happens after a wrong answer and when things get harder. Those are product decisions, not just content decisions.

Whether the product also adapts to each learner, and whether the company measures learning at all, are separate questions.

Typical PM role: Core product PM

05

Adaptive EdTech

The software tracks what each learner has mastered and picks what comes next.

The product builds up a picture of what each learner can do and uses it to decide what they get next. That's a different engineering and research problem from designing good practice, and it puts the choice of what comes next at the centre of the job.

The name says how the product works, not that it's proven. Whether the company measures learning is a separate question, and the two often diverge.

Typical PM role: Adaptive learning PM

None of these is better than the others. EduCommerce companies can be great businesses and honest teachers; adaptive products can be commercially fragile and overconfident about how well they teach. The point is to know which product you'd be hired to build.

All tools